Effective September 3, 2024, The MDHHS is now requiring the use of Electronic Visit Verification (EVV) in Michigan. We want to share some frequently asked questions about EVV from the MDHHS.
EVV will now be required for the following programs in Michigan:
- Behavioral Health
- MI Choice Waiver
- MI Health Link (Personal Care Services)
- Medicaid Managed Care Home Health Care Services
EVV was previously required for those enrolled in Home Health Care Fee for Service in April . In June, it became required for those enrolled in Home Help Agency Providers (Personal Care Services).
In preparation for September’s hard launch for EVV, PAS been requiring participants and direct care professionals to use EVV since 2018. That’s six years of training and experience with EVV! Every member on our team has a deep understanding of Electronic Visit Verification (EVV) and the CareWhen app we use to record services. We personally train each new participant and direct care professional that enrolls with us and we are always here to answer questions or help with issues. Because of the time we spend upfront, we have 100% compliance with all Direct Care Professionals.
Which Personal Care Services (PCS) Do Not Require EVV?
PCS that do not require EVV include the following:
- Adult and child foster care homes
- Homes for the aged
- Licensed respite
- Living facilities or private home where PCS is provided all day and where a DCP provides care to three or more individuals each shift
Do DCPs Need to Use EVV When They Provide a Service?
Yes – If the DCP is providing Medicaid-funded personal care or home health services for a participant in MI Health Link or MI Choice Waiver. All services that begin and end in the home require EVV.
Can DCPs Opt Out of EVV?
No – Federal law prohibits DCPs from not using EVV when it is required.
How will EVV affect service payment?
The state of Michigan can only pay for services captured through EVV records. This is in accordance with the Federal Cures Act.
Where can I find more information?
PAS does offer EVV training on the CareWhen app so you can learn how to:
- Clock-in
- Clock-out
- View System Quick Notes
- Set your Username and Password
To learn more about EVV requirements, please visit the following links below:
- Electronic Visit Verification – Health & Human Services
- DCPs and Providers – FAQs
- EVV Proposed Policy Draft